Returns & Exchanges

At Awaken, we want you to feel confident in every piece you wear; if your purchase isn't a perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack Your Items

    Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will process your refund to the original payment method within 5-7 business days.